加彭的飯店

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Privacidad"

Aucun.

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"Privacidad"

Aucun.

"Staff"

Aucun.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"New room , very cozy. Bed was perfect, lights incredible.. 11th floor, very nice"

Aucun.

"Convenient location"

Nothing

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Aucun.

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"Beautiful beach Free snorkeling kit"

Aucun.

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

The Spa could have been a little bigger, but it’s good the way it is.

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"The management, in particular Bruno The bed The views"

Aucun.

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"Location, restaurant"

It was cold in the room when I arrived

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"It's on the beach, right as you want it to be at a place like Turks. The atmosphere is, in general, very cozy, and the overall premises work well. It gives out a relaxed mood and the sea in front of the hotel is superb. They actually provide ice free of charge, which eventually proved to be very helpful. The room was quite good and spacious. They are, though, a bit old, but they still provide a good stay, and everything worked as expected."

The service at the restaurant is quite slow. Some technical stuff in the rooms can be improved, such as the shower and the sockets.

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"非常棒的私人飯店！經營者很友善，提供許多有用的觀光資訊。 住宿環境乾淨且溫馨，浴室超舒服、水壓跟溫度都很夠！房間有附熱水壺，可以煮熱水🥹 很推薦其他旅客來體驗看看👍🏼"

Aucun.

"交通方便，房間乾淨舒適"

Aucun.

"Everything from the amazing hosts and the staff to the location. An amazing oasis of calm. Cannot imagine a more relaxing destination"

Aucun.

"Excellent location just above a lovely secluded beach. Quiet area. Well equipped kitchen facilities. Quirky small reception area with helpful staff. Some rooms w balconies with seaview. Excellent small restaurants close by. Polite unobtrusive cats."

Slightly dated decor and bathrooms.

"Silent. Clean and near the Ala Too square."

Aucun.

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"The staff are wonderful and very consistent of disability. The restaurant is excellent with a large menu and reasonable prices. The Indian food is especially good. The surroundings are stunning. There is a farmers market there one Saturday a month"

The WiFi does not work!

"Your staff are friendly and welcoming."

I think you could better explain the services available to you at check-in, so that you know what to choose from. Also, I had some trouble reaching you via [email protected]. I also communicated via Booking.com. I got no reply on either service. Your communication here could be improved, just to know they'd been identified and put aside. Taggio Tumas.

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"Very nice people and the room was clean"

The appearance of the building is quite old . but the staff kindness outweighed it.

"Location is best to move around"

The security guards - why do they have to stand with a name list at the gate?

"Every thing was good"

The spa!!!! I had a treatments with hairdresser, that was late for 40 minutes! And the toilet was broken

"早餐很豐盛，房間也很寬敞，停車方便"

有時候溫度太高，但是沒有空調

"有宵夜很棒，可以讓不想外出的旅客直接在飯店用餐 親子房很棒，加大床很好睡兩大一小也不會擁擠"

浴缸感覺是想做乾濕分離但是空間不夠 所以直接在浴缸裝設擋板淋浴空間也會被限縮 想幫小孩洗澡需要辛苦一點

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"Central location, close to other restaurants"

Air con not cold enough

"Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!"

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

the stairs was a little tricky would not recommend for a wheelchair

"Great place to stay for a few nights. The bed was BIG and very comfy. Super friendly staff and the patio/restaurant is great. Delicious coffee and breakfast. Also very good for dinner. The servers are super friendly"

Aucun.

"Comfortable"

Smells in the corridor

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"The cleanness of this property is 100%the environment is so cool and breath taking there more I can say but u could give it a try"

Aucun.

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.