聖文森及格瑞那丁的飯店

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

"Nice place to stay"

Aucun.

"Breakfast was good. Location is easy to get too"

More than 1 package of coffee extra coffee whitner packs

"Everything from the amazing hosts and the staff to the location. An amazing oasis of calm. Cannot imagine a more relaxing destination"

Aucun.

"Das Zimmer war sauber und verfügt über eine Klimaanlage."

In dem Zimmer befand sich eine kleine Küchenzeile, die aber keinen Gegenstand enthielt (also insb. keinen Becher oder Glas). Außerdem ist das Hotel sehr hellhörig.

"Everything from the amazing hosts and the staff to the location. An amazing oasis of calm. Cannot imagine a more relaxing destination"

Aucun.

"Very comfortable. Fabulous Italian restaurant."

Aucun.

"Beautiful location, friendly staff"

Aucun.

"飯店前方就有公車站，風景清幽漂亮，房間舒適。"

Aucun.

"Pleasant customer service decent room Seaview"

Nothing

"地點非常好，大門前就有前往機場的巴士，並且是可搭乘許多公車路線，以及有地鐵，交通便利性很高！"

Aucun.

"Central location, close to other restaurants"

Air con not cold enough

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"Location, restaurant"

It was cold in the room when I arrived

"交通方便 附近有超市"

噪音

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"Loved everything! Super comfortable more like a 5 Star than 4"

A few maintenance issues in the bathroom which were attended to

"Location is best to move around"

The security guards - why do they have to stand with a name list at the gate?

"Attenrivenes and kindness of the staff, especially the manager"

All was good

"非常棒的私人飯店！經營者很友善，提供許多有用的觀光資訊。 住宿環境乾淨且溫馨，浴室超舒服、水壓跟溫度都很夠！房間有附熱水壺，可以煮熱水🥹 很推薦其他旅客來體驗看看👍🏼"

Aucun.

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Aucun.

"Location and shuttle."

Aucun.

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"location! love the showers with complete aminities"

no parking space

"It was really cosy and comfortable stay. Staff was very helpful and ready to assist. I really enjoyed staying and it felt relaxing. Bathroom is very spacious and beds are comfortable. General room setup is very good offering lot of storage and working space without compromising the mobility."

Hotel was bit far from city center and there is no close local bus stop. However, for people who don't mind bit of walk it is very good. One window couldn't be closed completely but I didn't notice it right away. I am sure staff would come and check it, but it made general feel in room bit more cold than it should be.

"Large hotel with really friendly and helpful staff."

Aucun.

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Aucun.

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Great breakfast and very nice people!"

Next time we would go for the new building. The old part is a little bit outdated.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"Staff!"

Hmmmm, maybe the view on the garden was quite poor.

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"The hotel itself is modern, and the rooms are impressively large and kept spotless with daily cleaning. A huge shoutout to the staff—they were genuinely helpful and made the stay much better. Breakfast was also very good, with a nice variety of fresh options to choose from."

There are a few areas that need immediate attention. First, the hot water in the shower never quite reached a comfortable temperature. Second, the Spa hours are misleading; it’s advertised until 8 PM but closed at 6 PM during my stay. Location : it’s in the old part of the city, which is charming by day, but the surrounding streets are quite dark at night.

"The venue , the service"

There was no fridge in the rooms

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"Great location, staff."

Bed bugs

"環境舒適，員工熱情親切會與你互動。 有免費漫畫有可以看到飽、飯店中有洗烘衣機，還能先免費清洗洗衣機這點很加分！ 住宿時間比較長的旅客非常方便！ 浴巾毛巾可以自由更換&丟棄（放在固定區域自己拿）這點非常棒、不用擔心天天用濕毛巾。 有微波爐免費茶水可以使用。"

地點離地鐵稍遠，由於是住宅區+靠近大寺廟，夜晚時路燈較少。 如果是有安全顧慮的旅客，需考慮這點。

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"Clean, updated, the room had great accessories"

Aucun.

"Lovely but very expensive"

Needs moderning up

"The cleanness of this property is 100%the environment is so cool and breath taking there more I can say but u could give it a try"

Aucun.