Hinzan

"Welcoming and warm and appreciated the shuttle service"

"A tad snug"

"Everything! Superb staycation 😊"

"Transportation. It would be good if there is a shuttle to and from kutchan station."

"Modern, well equipped accommodation perfectly suited to those who want a comfortable self sustained stay. Location was super, everything within a short walk. Staff were great, helpful in giving advice and pointing us in the right direction as well as making us feel welcome. Hinzan provides a free taxi service for guests, this was really helpful for going to and from the mountain to save a cold walk. We will be back!"

"Brick of a bed - classic Japan"

"clean, modern, spacious, central location"

"n/a"

"The driving service to the skilifts made a difference"

"Aucun."

"Excellent staff who went above and beyond to help us with the hospital when I was ill, we really appreciate their help and they were so kind at a time we really needed it! The apartment is very nice, kitchen was great with lots of utensils so you could cook full meals, TV was good with Netflix and YouTube, comfortable bed, good sofa"

"Boiler was a bit noisy, but the staff came right away to help with that and it kept us warm anyways"

"Great location"

"Aucun."

"他の宿泊者が居なかったので静かだった"

"歯ブラシ等のアメニティが無かった。 バスルームの排水が悪く気持ち悪かった。 シャワールームの床暖房が熱くて困った。 施設へのチェックイン時の案内が不明瞭。"

"The property was conveniently located walking distance to most restaurants"

"I’ve been traveling full time for the past 2 years and for the first time have thee feeling that I have been scammed. There is a sales guy called Mark that we asked to organize a private transfer for us. We asked for the transfer time to be changed and he said it was not possible and neither would we get a refund. We did not ask for a full refund. But he was not willing to give any. When we asked to keep the transfer he refused the service entirely after charging $350. After enquiring about the name of the transport company it turned out it is conveniently named Mark1style. I hope you find better staff for the location that don’t pocket money from the customers."

"The property is close to the slopes and central to grand Hirafu. The staff was super friendly, welcoming, and helpful. The shuttle service was convenient and was the cherry on top of our stay. Staff was also very helpful in arranging our transports to and from the airport."

"We wish the building’s shuttle would’ve taken us to neighboring areas (e.g., Niseko village)."