瓜地馬拉的度假村

"Firstly, the staff - they were exceptional. The location was great with snorkelling on a reef just off the beach. We were there for 5 nights and the food was very good (except for one meal which was just average). Rooms were spacious and not too close together."

The beach for swimming could be better.

"Breakfast was fantastic. The meal we had at the restaurant was delicious. The room was comfortable and clean. Parking included was good. The facilities were excellent, including swimming, ice skating, curling, etc"

Aucun.

"A very nice and clean room. It's newly renovated. It was -8°C outside during our vacation, so we didn't even always turn on the heating because the apartment was so warm. The room has all the necessary kitchen utensils (cutlery, dishes, scissors, a corkscrew) and bathroom essentials (combs, a hairdryer, and even feminine hygiene products). Location is good, it takes about 10-15 minutes to get to ski elevator No.1. The hotel proposes 20% discount at Zjaj. It was the cheapest one. Also the can wax and sharpen the renting board 👍🏻 The apartment complex is connected with spa center Mamababa, so you even don’t need to go outside"

The location is different with booking address. We were trying to find it about 1 hour. You have to put in maps “National restaurant”, the reception is located in the same building, but the left door. The room doesn’t have mountain view, you have the view to the main road and roof from the downstairs restaurant. Since the restaurant is downstairs it was noise some nights Spa complex is a little bit expensive - 5000 dinares per person, the hotel in 200 m propose prise 3000 dinares

"The setup of the villa, the staff were amazing!!"

More attention to detail required for the cleaning, however, when requested and specified it was rectified.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Stayed 5 nights in this absolute dream! 🤩 very well maintained, very high quality of rooms with attention to detail (freshly renovated beach bungalows), warm and welcoming atmosphere thanks to attentive staff who ensures a personal approach to their guests. The whole experience (from day trips to Tuherahera and snorkelling with manta rays) was all just over the top!"

Effectively ruined all our future holidays because nothing will ever compare 😅

"La atención es de primera y la alimentación tiene un variado menú para todos los gustos y de calidad"

Que estaba lloviendo lo que no me permitió gozar de todo lo que ofrece el club

"Nice room, dining room, pool and hot tub"

Aucun.

"Unit 18 was perfect, but there was a sewerage smell. We enjoyed the seclusion and solitude,"

The smell.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"I’m fond of fine dining but for a little fella from Tennessee I would have loved some bacon/ham, home fried potatoes and eggs. Maybe just a hash of some kind. And the menu, which was delicious, was limited. I love a good tuna sandwich, you provide one, but that’s more my cold cut for lunch rather than my breakfast to get started with."

Only things that you couldn’t have done anything about. But I will say that on our stay one of the employees walked by and asked about our day. When hearing about how sunburned we had gotten and wished for aloe a fresh cut cup came delivered while we were away. That’s not a compliment or a complaint. That’s above all expectation.

"The place gives a very tranquil and luxurious feel."

Nothing

"The pool is not enough clean"

Aucun.

"It has everything .. breakfast included and 1 spot for underground parking"

it’s outdated! needs more activities for the kids.. or indoor playgrounds.. because of the heat and questioning weather they should have more means of transportation inside of the resort and include more varieties in the breakfast. They should have express check in and check out

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"The stay at Scrub Island was amazing. The hotel is super comfortable, the bed was great, and the rooms are big and clean. The employees were super helpful.l, especially the manager, Raj, willing to walk the extra mile to help us."

Nothing. It was all great.

"Clean tidy place with a lot of green areas and some interesting activities"

The absence of a choice of restaurants inside the resort, but there are many outside

"The room was very very clean and comfortable !"

Broken coffee machines at breakfast

"It looks funny"

Nothing, its good. check out „zajazd Harnaś” next to it, it’s really good food.

"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming

"Nice property, good food, nice beach activities - the staff were really, really friendly"

Nothing

"Unit 18 was perfect, but there was a sewerage smell. We enjoyed the seclusion and solitude,"

The smell.

"The pool was amazing for my back and joints. The hot water is amazing. Rooms are nice and cosy, the ac was turned on most of the time because it was super cold outside. The staff were very friendly and kind. The location is quiet and the sunset and sunrise view were lovely. There is ample parking as well, that's a huge plus in my book."

Aucun.

"Workers are all gentle & generous; always smile on their face . Animation staff is top . Foods are very delicious & u find many varieties; the chef of the kitchen is exceptional. Thanks to Mouna & Thekra in the reception; they are very helpful."

Nothing

"We are a couple and we love this spot, the cabins are cozy and cute and the surroundings are exceptional. If you want nice lunch, theres also a really tasty lunch buffet place very close, next to the gas station on the way to this place. We will come back next year!"

Aucun.

"Everything is new and fresh ,it’s amazing for the price. Staff are happy an helpful"

Having to get taxis but the cheap so not to bad.

"The stunning views"

Aucun.

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"住宿的人不多；用設施不用跟人擠"

附近沒什麼吃飯的地方，只能吃飯店較貴的餐廳

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"The breakfast was splendid,,the service in general was good from the reception Mateo and Arnold they made sure that our experience in the hotel was fantastic 🤩🤩.few minutes to the beach."

Nothing to complain 😊😊

"Nice property, good food, nice beach activities - the staff were really, really friendly"

Nothing

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.